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revoew
Disappointing .
United StatesIt works
Listen to the nice lady on the phone when she tells you to order a new gasket. Despite our insistence that something else was wrong, she was right and we are happily making water once again.
RKIN.com
Hi Karen, Thank you for taking the time to leave a review! We're delighted to hear about your positive experience and the excellent guidance you received from our customer support representative. Our team is dedicated to providing helpful and accurate advice to ensure our customers' satisfaction. We're thrilled that following the recommendation to order a new gasket led to the successful resolution of your issue, and that you're once again enjoying your water supply. If you ever have more questions or require assistance in the future, please don't hesitate to reach out to us. We're here to help!
United StatesIt works
Listen to the nice lady on the phone when she tells you to order a new gasket. Despite our insistence that something else was wrong, she was right and we are happily making water once again.
United StatesBottom Tank Gasket
Silicone bottom tank gasket wore out and started coming apart after about two years use. Was a bit surprised that an extra one hadn’t been included with the original machine purchase, but ordered two new ones and they were shipped out very quickly. Very easy to replace.
United StatesBottom tank gasket bad upon receipt.
Installed new gasket per instructions. Would not seat in back of unit sufficiently- tank would not stay seated. Had to replace with original gasket which fortunately I did not discard.