3rd Stage replacement filter element for ZIP Countertop Reverse Osmosis System
Third Stage Purification - 75 Gallon Per Day Reverse Osmosis Membrane. This element needs to be replaced only every 2 - 4 years, or as needed.
Note: If the reverse osmosis membrane is getting clogged due to high amounts of hardness present in the water, please use Alcapure Bundle with Anti-Scale Carbon Prefilter or OnliPure Filters Bundle with Anti-Scale Carbon Prefilter in conjunction with the reverse osmosis membrane.
To reset the reverse osmosis membrane replacement indicator (Solid Red Light) unplug the power supply from the back of the unit and plug it back in while pressing and holding the "push" button.
- customer service
Yves over at customer service helped diagnose my problem with my system not processing all of the water in the tank right away!
I emailed with a problem. The staff was helpful diagnosing the issue and suggested a new membrane. It was shipped quickly. Once installed, it worked like new.
Needed my 2 year replacement filter so online to order, receive, and install, I went. Super easy process and RKIN's site is so user friendly. Eric is always helpful, if and when i have questions. A+++++ experience each time i deal with them. Super company and fantastic products that do our bodies good. Its a win-win!
I've contacted customer service for my issue and Yves is very helpful and patient. After sending him several emails and videos, he found the solution to my issue which is RO membrane getting clogged due to high amount of hardness in water. The problem solved after I replaced this part. The instruction video on the website is also clear and easy to do it by myself.
My filter was clogged, reached out to customer service Agent Yves F. She was so helpful and thorough in answering all of my questions, and resolved any issues I had. Thank you very much.