- customer service
We are quite happy with our RKIN reverse osmosis water filtration system. We love the taste and the quality of the water we are drinking now. We have used other systems before, but none comes close to RKIN. We’ve been using our system for over a year now and never had any issues, the system works flawless and reliably. Just recently we ordered 3 filters that were due for replacement after one year of continuous use. During the installation of the Post Filter, we broke one of the fittings because we did follow the instruction closely. We contacted RKIN and explained the situation and they immediately sent the replacement part at no cost to us. They also sent a video showing how the fitting needed to be removed/inserted. That what we call an outstanding customer service. Highly recommend RKIN.
The taste of the water isn’t quite what I was hoping for.
I contacted customer service and Jennifer P was very prompt and helpful!
Hello, I replaced my filters and now the filtered water has extremely bad taste to it.
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