Refurbished Zero Installation Purifier Reverse Osmosis Countertop Water Filter

Things arrived very timely so I felt off to a good start. I have used it several times and it has a leak every time I use it. I am probably better off using the r/o dispensing systems at grocery stores even though it cost the same per year as this one device does. I really liked using it and the set up was easy. There is one huge design flaw also. The plugin at the back is designed so that the unit has to sit with its back exposed off the edge of the counter due to where the cord plugs in and the design of the plugin piece.

I wanted to wait a few months before submitting a review to really get to know the ins and outs, pros and cons of this machine. *I'm (temporarily) giving this a 4/5 because I'm currently experiencing a malfunction with my system that is being handled in real time by the company. [Will Provide Update ASAP] (Details of Malfunction Below) Product Quality: This popped up on my doorstep September 3, 2020 (3 months ago) and right away I couldn't believe the size of the box. It is a larger machine than I had expected a system for a countertop would be, but a positive in my opinion! I was very excited hooking up the machine to run the first few cycles. Due to the lack of counterspace in the house, I had to initially set it up on the kitchen table for ultimately transporting Revo (yes I named it) to the permanent location. As I'm watching the first cycle transpire I lean forward against the table to get a closer look inside and "Oh F***" is what you would've heard from me next if you were watching as well. The table was soaked with water, the damn thing leaked everywhere and all that ran through my mind was those multiple guest reviews similarly declaring the system insufficient as it leaks and is unfixable. Even though it would seem that they must be right, and the company must be ****, I didn't want to give up hope! I reread the directions, filled em up again and hit start......... Damn...... Leaking everywhere..... So I really needed to pinpoint exactly where the water was leaking from and noticed it was coming from the spout. I unscrewed the spout, ******* it back in. Mounting it all back in place I reached my hand in and gave the spout 1 last real good turn to make sure.... IT WORKED... It has not leaked since... I love the machine, It's perfect for me since I'm the only one who uses it. Know that it will probably fill up 1.5 or 2 water holsters per cycle depending on the holster size but for me that is perfect! I want to get a PH tester to test it myself but I have confidence in the machine. I recommend this for anyone wanting to keep their body and not to forget pineal gland healthy and functioning. I will do a small bulleted list of PROS and CONS at the end of the review to give you a good picture of what to expect to get when you purchase your very first RKIN! Ok now... Guest Service Quality: So I'm writing this at a time my machine is truly not working and will not filter any water. The Status Indicator does nothing but repeatedly flash yellow which is an indicator that the base container is not properly in place thought I've reinstalled in hundreds of times with no luck. I emailed customer service and am being fully taken care of by the Glamorous and Great Barbara G!!! From the very first moment I was a bit worried cause it has been 3 months since I ordered it and wasn't sure if I was going to get told I was SOL or if there was even anything that could be done by them to help me fix (Reverse Osmosis) Revo!?!!? Well as soon as I got the first email back (which was speedy by the way) I felt relieved and confident that this company truly cares and would stop at nothing to bring hydration back into my life. We think it's a wire that occasionally will malfunction especially if it has a rough delivery ride. Without a moment to waste I received an email stating Barbara G has sent me an order containing the part I will need to circulate this situation. Barbara G ROCKS and I'm personally nominating her to the rarely rewarded exclusive program called Hospitality Honors! Though made-up by yours truly, and doesn't provide her with a tangible achievement it still sets her apart from many others because she's in a program only a handful of others reside. Please do something Special for Barbara RKIN management! Without her this review could've Flowed down a COMPLETLY different Stream. Thanks RKIN and team for a great product and awesome customer service skills! Will update the review once the malfunction situation provides an outcome. Pros and Cons to Revo: Pros - Lightweight, Style, Quiet, Taste, Ease of Installation, Company Concern, Quick Clean, Low Maintenance, *Will get PH strips to get accurate quality count but I feel its great Cons - Doesn't Chill Water, Portion Size/Cycle, Indifferences - Large Build for Countertop, Dispensing Light While Filling Glass Would be a GREAT touch!

The plug and cord was not in my original package, but they sent it out to me right away. And I had some issues getting my refurbished machine running. Yves in customer service was immediately responsive and helpful.

# one I'm not through ing out more plastic bottles. But I'm not sure how good is the water since I haven't tools to test it. There's any recommendations ??

Item has cracks in plastic and there is no AC adapter so I cannot even plug it in or use it.