- customer service
- water filter
Excellent product and service
I recently replaced my RO filter, along with all the other filters. The process is super easy, following the videos on YouTube. Gave the tanks a quick clean with some water and white vinegar and the ZIP looks like new. Water tastes great, as always. This really is an overall awesome product. I have been very impressed for several years.
Everything working as expected. I read some reviews said the machine leaks and I have noticed that and thought it maybe the connection between the container and machine wasn’t secure or water may have sloshed over behind container while inserting. So now I make sure I slowly insert the lower water container and make sure I’ve pushed it all the way to fully engaged connection and haven’t had any further “leaks”
This is my first time replacing the RO filter. Not too difficult to do. Love my water filter. Anytime I have a question, they are always happy to help. Highly recommend.
I had a very good customer service experience with Yves. I was having a minor problem with my reverse osmosis and Yves immediately replied with a solution that was spot on!! It is refreshing to find a company that has excellent customer service and are responsive. Good service for a good product. Thanks Yves!!
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