No help

I have a useless filter, I bought the membrane and filters, received a new board and nothing. No Amount of troubleshooting has helped and I’ve already sent several emails for assistance and no one has reached out.

Replacement part

Barbara did a great job

RKIN customer support

My RKIN reverse osmosis filtering system suddenly stopped filtering. Barbara patiently listened to the issue and spent almost an hour with me to investigate the issue. She was very friendly. She will be shipping me few parts for free to see if it fixes the issue. Hopefully it fixes the issue. One of the best customer support I have seen in recent times. Thank you Barbara for all the help.

Makes me want to buy everything from this company!

Barbara was MOST helpful with all my issues and rectified them in the best way possible making it very simple for me. I love the customer service RKIN provides and Barbara was exceptional at her job. Thank you!!

Great Customer Service

Yves F. has been helping us with broken parts and other issues. Very quick response and attentive!