Zero Installation Purifier Spout (faucet) Assembly.
- customer service
Although the spout broke off, the replacement was easy to install and works perfectly. The customer service is the best: so quick and kind!
Support is very poor. I have ordered Purifier spout and paid extra money for 2 day shipping but it’s been over 2 weeks and I still haven’t received it. Though they have refunded my money for premium shipping but I am still waiting for spout and without it I am not able to use my filter. BTW spout break from the filter so easily and it’s a poor design
Hi Mohit, Thank you very much for your valuable feedback and I am sorry that you experienced delays with the shipment of your replacement Zero Installation Purifier spout. I did check the tracking number for the order and it says that package was delivered to your address yesterday. Please let us know if you did not receive the package and we will send another replacement spout right away. Sincerely, Yves F. RKIN Water Systems
easy to install
For Puricom’s ZIP water filtration system, Zero Installation Purifier Spout is the weakest link that breaks more often (once a year) than anything else. This part needs a re-design to eliminate the parts defect and at the same time the new product should be backwards compatible to older systems. Otherwise, ZIP water filtration product is the best in the market and I have been enjoying for 2 years plastic-free drinking water at home (specially during COVID-19 times) and already got my ROI