Zero Installation Purifier Spout (faucet) Assembly.
New, upgraded version for longevity. Plastic tabs used for the silver handle mount, have been replaced with a metal pin in this new version of the spout.
Easy to replace, seems sturdier. Ordered online and received quickly!
Once again highly responsive, as promised by Barbara G. RKIN continues to stand by the product.
Customer service from RKIN has exceeded my expectations. I have been an enthusiastic user of the ZIP system for 9 months now. A great product is only great if there is excellent customer service to support it - Yves F. has been most helpful and responsive over questions and minor issues that have arisen over the time I have owned this product. I recommend this product to my friends and colleagues whenever possible.
Customer service was wonderful, easy to reach and most helpful! The replacement faucet we needed (out of warranty) was very reasonably priced, shipped free, and arrived sooner than expected. The replacement spout came with easy to follow instructions, was easy to switch out and is better designed than the one we replaced, so we don't anticipate needing any more replacements.
The replacement sprouts I bought worked out fine. And the price was very reasonable as well.